My order has been processed but I do not want it anymore

We understand that sometimes plans change, and you may no longer want an order after it’s been processed. Unfortunately, once an order is placed, we immediately start processing to ensure freshness and quality, especially for perishable items like meat. Because of this, we’re unable to cancel or alter your order once processing begins.

Why can’t the order be canceled?
Our team begins preparing your order as soon as it’s received, with a focus on quality and fast delivery. This includes packing and handling steps tailored specifically to each order, which helps ensure that everything arrives in peak condition.

What should I do if I won’t be available to receive the order?
If you won’t be available to accept your delivery, we suggest having a friend or family member receive it on your behalf. You can also consider temporarily storing the items in a cool place until you can attend to them.

Need further assistance?
If you still need help, please don’t hesitate to submit a support ticket. Our team is here to assist and will do our best to address your concerns.